Return Policy
My goal is for you to love your jewelry.
If you are unhappy with your purchase for any reason, website purchases may be returned in original condition for a full refund within 10 days of purchase. (less shipping charges) USPS is not perfect, and sometimes packages take longer to process. As long as you have a receipt stating you mailed the package within 10 days, you will be refunded your full amount. Please return your order in its original packaging (daisy bag/box) and inside a bubble or padded mailer. Returned items MUST have a tracking number and be properly packaged.
If you don’t include tracking with your returned order, and Daisy Chains does not receive your return, DCJ will not be responsible for refunding your purchase price.
Any purchase past 10 days but within 30 days may be exchanged for another item(s) or given store credit.
No refunds or credits will be given past 30 days from the date of sale. Items must be returned in the same high-quality condition that they were received. If an item is damaged due to poor return packaging, we will not honor your return.
Altered items or special orders are non-refundable and cannot be exchanged.
Send returns to:
DCJ c/o Susan Collick
9432 W. Shady Grove Ct.
White Lake, MI 48386
Further concerns may be directed to info@daisychainsjewelry.com
Coupon Codes
Coupon codes are offered occasionally for specific promotions. When you receive a code, you will also receive its expiration date and methods allowed for redemption. Coupon codes cannot be redeemed retroactively after a purchase has been made.
Shipping/Tracking
Unless otherwise stated, packages are shipped via USPS first-class parcel. Other forms of shipping are available for purchase. Tracking numbers are included with every order. If you cannot find your tracking number, contact us, and we will provide it to you.
Custom Orders
We welcome custom orders on a first-come, first-served basis. If you are interested in a custom piece, fill out our Consultation Request, and we can discuss your special piece.