Daisy Chains Frequently Asked Questions. For a more detailed inquiry, please contact us with your specific question(s).

What Covid-19 fulfillment practices are you using to keep us safe when we order from you online?

Your safety is our first concern during this pandemic. Daisy Chains Jewelry is a very small business run out of my home studio. Thankfully, no one in our household has tested positive for the Corona Virus, and we continue to stay vigilant and follow Michigan and CDC directives to keep people safe.

Prior to packaging, we sanitize our hands, and then we sanitize your purchase. Once we have packaged your order, we hand deliver them to the post office wearing masks and sanitizing our hands. If you would prefer to have a porch pickup during the pandemic, arrangements can be made for that to happen as well. You can leave instructions with your online order to this effect, or you can email or message us as described below.

How can I contact Daisy Chains Jewelry?

By sending a message or calling 248.885.2395 (9am-5pm Monday – Friday)

Become a member of our Tribe! Sign up for our mailing list and receive a special gift code off your first online order. (form is on this page)  You will also be the first to know about special offers, show dates and events.

Where can I find Daisy Chains Jewelry?

2020 has changed a lot of how we do things here at Daisy Chains Jewelry. Art fairs which were the backbone of our customer experience are now cancelled through the end of July. That said, there are many other ways you can find/purchase our pieces.

The online store is a place where you can see most of our available products.

For a list of online events, visit our events page.

If you live in Michigan, many of the stockists that carry Daisy Chains Jewelry are reopening with Covid-19 rules in place for your health and the health of their employees. For specific hours for these stores, visit their links found on this page. Times and days will be fluid as they reopen and their websites are the best source for current information. The following gift boutiques and galleries currently carry Daisy Chains Jewelry:  Dancing Eye Gallery in Northville, the Yellow Door Art Market in Berkley, Apogee TCMI in Traverse City, MI! Be sure to patronize these these fabulous small businesses that cater to art-loving patrons! They have really unique solutions for gifting and for yourself.

Lastly, be sure to follow Daisy Chains Jewelry through our social media accounts. On Facebook & Instagram you will have a behind the scenes peek at Daisy Chains happenings in and around the state of Michigan. Also, as we transition to online sales, Facebook events are happening more frequently and if you join our mailing list, you’ll be the first to know.

How do I care for my jewelry?

At Daisy Chains Jewelry we use natural stones and sterling silver, Thai silver, copper and brass. Brass and copper will be labeled as such, and are oxidized in the exact same way that we oxidize our silver. Copper and brass will gain a natural patina with age. If you would like to restore some of the original color to copper or brass please contact me for suggestions on how to do so safely. Chemical cleaners are not made for all stones, and therefore not recommended to clean DC jewelry.

Sterling Silver vs. Thai Silver

To keep your Daisy Chains Jewelry looking its best, we DO NOT recommend using cleaners of any sort. Each piece of DC jewelry has an antiqued look and the oxidization you see on your sterling chains and clasps is intentional. Our jewelry is made exclusively with sterling silver and Thai silver unless otherwise noted. Sterling silver is 92.5% silver and 7.5% copper. Thai silver is considered fine silver at 99.8% silver content. All silver tarnishes over time, however, higher silver content (Thai silver) tarnishes more slowly. Therefore, wearing your Daisy Chains Jewelry is the best way to keep it looking its best!

Storing your jewelry on a metal earring stand or box for long periods of time between wearing will also speed up the oxidation process. If you find that your silver is darkening, we recommend that a soft cloth is the perfect thing for buffing silver that has darkened. (I like to use my blue jeans) If your jewelry becomes soiled with oil, makeup or by long term wear, we recommend a tiny dab of toothpaste and a soft toothbrush to remove the dirt/oil and a good solid rinse with warm to hot water. This DOES NOT apply to pieces that have leather, silk, or pearls. When cleaning tarnish from your pieces, take care to avoid the stones and pearls and never immerse pearl / gemstone / leather / silk jewelry in solvents of any sort.

Any questions or concerns about our jewelry, please feel free to contact us on our customer support page.

Do I have to create an account when checking out?

No, but there are benefits to creating an account.

Benefits to creating an account include: access to previous purchases,  a downloadable copy of your invoice, and a faster checkout experience to name a few. All of your information is stored privately, and only you have access to it.

How do I edit my account information, like my address and password?

Click on “My Account” in the main menu and login (if not already) to access your account information. There you can edit your billing and shipping addresses and also edit your password and account details.

I forgot my password, how do I change it?

That is quite simple. Just go to the “My Account” page and click on the “Lost your password?” link. There you may enter your username or email (the one used to sign up) and click ‘Reset Password’. You then will receive an email containing a link to our site allowing you to create a new password.